A customer orders a home alarm system from Safe@home. The journey covers order confirmation, scheduling and installation in the customer’s home, and payment of the first invoice.
Length: 2-10 TP Type: 1 planned, 1 actual Language: English Files: PPTX, PNG #1, PNG #2
Online shopping
A dataset of five customers ordering books from an online bookstore. Some journeys follow the planned journey, while others include deviations.
